F.A.Q

1. Is it lawful to buy generic medicines from websites?
• Yes! It is perfectly legal to buy generic medicines from online sites as long as it is for personal use. It is legal in most of the countries including U.S. and U.K.


2. Is consultation with a medical practitioner necessary before buying generic drugs?
• Consulting a doctor and acquiring a prescription for any medicine is very important before starting a treatment regime. It is advisable to consult a doctor so that you can get your correct drug, dose and also your prescription is as per your condition and requirement.


3. Do I need a prescription?
• Yes! Our site requires a valid prescription from a registered medical practitioner. In case it is a repeat order of the same product then your order will be automatically replenished. Use the following methods to send us your scanned prescription:
Fax: USA (toll free) +1-302-526-1225
Email: orders@cheaponlinechemist.com


4. Is my data safe and confidential?
• We take pride in maintaining the safety and confidentiality of our patrons. All your personal, treatment and other data will be encrypted and 100% safe and secure.


5. What about my transactions and financial information?
• All your transactions with us are encrypted and routed via secured SSL connection to the processor. We do not save this information and neither do we share or sell it to any third party.


6. Will I be bothered with spams and excessive advertisements from your site?
• We value our customers. We have strict no junk or spam policy. Our site will mail occasional promotional newsletters and if you do not wish to receive them then you can unsubscribe from it anytime.


7. Why is this site selling only generics?
• Our motto is to bring high quality and low-priced medicines to the doorstep of our patrons. We sell generics because they contain the same active drug and have the same effectiveness but are available at an economical price as compared to the branded ones.


8. Why is a generic cheaper?
• The drugs patented by the branded companies incorporate the cost of research, development and marketing and that escalates the price of the drug. The generics are cheaper as they do not include these costs.


9. Is there any difference in the action and effectiveness of the generic as compared to its branded counterpart?
• No, there is not. The generic drugs contain the same active drug as the branded ones and in the same concentration and dose. Their safety, interaction and effectiveness profile is absolutely same and so are their side effects.


10. Are the manufacturing standards same for both the generic and brand medicines?
• The manufacturing standards for all the medicines whether generic or branded are governed by guidelines like Good Manufacturing Practices (GMP). The manufacturing plants and the manufacturers are frequently audited, inspected and revised for their quality and authenticity by the regulatory bodies. This ensures that the manufacturing standards are same for all the medicines.


11. Can I order for my prescription from anywhere in the world?
• Yes! We deliver medicines to different parts of the world. Please check our catalogue to see if the country of your present stay is included in our shipping portfolio. If it is not then it means that currently we are not supplying drugs there.


12. How long will it take for my order to be delivered?
• Orders by Normal Post (free delivery) takes usually 17-21 days (sometimes 21-30 days). Orders by EMS (Speed Post) takes 10-14 days (sometimes 14-20 days) and has tracking number until your home.We recommend that you have a stock of 30 day supply of your medicines for any unforeseen delays.


 13. What if there is a problem with my order?
• If case there is any problem with the order, contact us immediately. This will enable us to resolve the problem with the order as soon as possible.

14. What kinds of payment methods are accepted?
• We accept payments through a MasterCard or a Visa card. If you are a U.S. citizen then you can pay through an eCheck at a 10% discount on all your purchases.


15. What about the packaging of the drugs?
• Every order is packaged discreetly and securely. It does not give any indication of being any drugs of any kind.


16. Who can I contact in case of any queries?
• Our customer care operatives are available online 24/7 or you can call on our toll-free number +1-302-526-1225